UA-91403988-1





Arrival Time


Please try to arrive 5 minutes early for your session. This allows time to communicate your needs for the session.

• Should you run late for your scheduled session, please call the office. If you do not arrive after 15 minutes and haven't called in, I will assume you are not coming.

• When arriving late, your session may be shortened to not interfere with other appointments. You will be responsible for payment of the full session.

Cancellations

• 24 hour notice is requested when canceling or rescheduling an appointment. This allows the opportunity for someone else to schedule that time slot. 

• If canceling or rescheduling your appointment in the 24 hour period, please do so by phone.

• If you are a no-show (no call prior to the appointment time), you will be billed the full amount of the scheduled service.  This is due within 10 days. If you cancel with less then 4 hour notice, you will be billed for $25.



My Guarantee

If the need arises that I need to cancel or reschedule your session with less then 12 hour notice, you will receive $25.00 credit towards your next session.


Gift Certificates

• Original gift certificates must be presented at the time of payment.

• Gift certificates are transferrable  but not refundable. Please call ahead to schedule your appointment as availability may be limited for peak times. 

• If you miss an appointment to redeem a gift certificate, the gift certificate is void.

Referrals

• I appreciate you sharing my name with others. For each client your refer, you will receive $10.00 credit towards your next session. This does not apply to gift certificate recipients.

Contacting me

• There are various ways to contact the office. You may text, call or email. However, if your need is urgent, please use the phone.

• Messages received on the weekend will be returned on Monday.



Updated 02/2013