• Please try to arrive 5 minutes early for your session. This allows time to communicate your needs for the session.
• Should you run late for your scheduled session, please call the office. If you do not arrive after 15 minutes and haven't called in, I will assume you are not coming.
• When arriving late, your session may be shortened to not interfere with other appointments. You will be responsible for payment of the full session.
• 24 hour notice is requested when canceling or rescheduling an appointment. This allows the opportunity for someone else to schedule that time slot.
• If canceling or rescheduling your appointment in the 24 hour period, please do so by phone.
• If you are a no-show (no call prior to the appointment time), you will be billed for the full price of the scheduled service. This will be due within 10 days. If you cancel/reschedule with less then 4 hour notice, you will be billed a $25.00 service charge.
• Original gift certificates must be presented at the time of service or another form of payment will be required.
• Gift certificates are transferrable but not refundable. Please call ahead to schedule your appointment as availability may be limited for peak times.
• If you miss an appointment to redeem a gift certificate, the gift certificate is void.
• I appreciate you sharing my name with others. For each client your refer, you will receive $10.00 credit towards your next session. This does not apply to gift certificate recipients.
• There are various ways to contact the office. You may call, text or email. However, if your need is urgent, please use the phone.
• Messages received on the weekend will be returned on Monday.